Sana Pay

Together with my product and engineer team, we launched Sana Pay to reduce provider access issues

Together with my product and engineer team, we launched Sana Pay to reduce provider access issues

Together with my product and engineer team, we launched Sana Pay to reduce provider access issues

THE PROBLEM

Some providers do not recognize Sana causing members to pay out of pocket for care

THE PROBLEM

Some providers do not recognize Sana causing members to pay out of pocket for care

THE PROBLEM

Some providers do not recognize Sana causing members to pay out of pocket for care

MY ROLE

Product Designer, UX Research

DURATION

6 months to launch MVP

PLATFORM

Responsive web application

MY ROLE

Product Designer, UX Research

DURATION

6 months to launch MVP

PLATFORM

Responsive web application

MY ROLE

Product Designer, UX Research

DURATION

6 months to launch MVP

PLATFORM

Responsive web application

THE SOLUTION

Launched MVP of Sana Pay to provide members with a medical credit card that will provide instant access to their preferred providers

Launched MVP of Sana Pay to provide members with a medical credit card that will provide instant access to their preferred providers

Launched MVP of Sana Pay to provide members with a medical credit card that will provide instant access to their preferred providers

Members can instantly see their preferred providers

Members do not have to pay out of pocket

The outcome

The outcome

The outcome

85%

of cardholders were net promoters of Sana Pay

88%

cardholders said Sana Pay alleviated their provider access issues

71%

sign-up conversion rate after launching self-serve Sana Pay sign-up

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